Refund Policy

At Beautiqo, customer satisfaction is important to us. If you experience an issue with your order, please contact us and we will do our best to help.

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Due to the nature of beauty, personal care, and hygiene-related products, we generally do not accept returns of opened, used, or worn items. This policy helps ensure the safety and quality of products for all customers.

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If your item arrives damaged, defective, incorrect, or significantly different from what was ordered, please contact us within 14 days of delivery. Include your order number and clear photos of the issue so that we can review your request.

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Once approved, eligible refunds will be issued to the original payment method. Refund processing times may vary depending on your payment provider or financial institution.

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Orders cannot be canceled once they have been processed and shipped. If an order has not yet entered fulfillment, cancellation requests may be accommodated at our discretion.

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Because some products are shipped directly from our suppliers, customers may be asked to provide additional information or photographs before a refund or replacement is approved.

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Beautiqo reserves the right to deny refund requests that do not meet the requirements outlined in this policy.

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For questions regarding returns, refunds, or damaged items, please contact us through our website's contact page.